Q: Why use a pet sitter?
A: Pets are comfortable at home. The sights, smells, and sounds at a kennel can be overwhelming. A pet sitter can follow your pet's normal routines, as well as provide them with more attention than a kennel environment allows. If you have a cuddle bug, we can sit with your pet and snuggle on the couch, and if you have a high energy pet, we can get out their favorite toys and have a romp or a long walk. Hiring a professional pet sitter also has many advantages over having a friend or neighbor watch your pet while you're away. We are insured, trained in pet first aid, and have a solid emergency plan in case a problem should arise. A signed contract protects your pet so that you will have peace of mind knowing that your pet is safe, comfortable, and happy. We love what we do, and many of our clients often tell us they can tell a difference in their pet's happy and relaxed behavior when they return home
Q: What are daily walks, and how would my pet benefit from them?
A: Many pet owners work full time jobs, and cannot get home to let their pet
outside during the day. It also provides dog owners the opportunity to go to the gym or out with friends after work without returning home first. Crated dogs or puppies get time to stretch their legs and break up the boredom of a long day, and it also helps with house training. High energy pets may need a mid-day walk to help them be more relaxed at night when their owners return home. We are available for mid-day or evening walks seven days a week and have flexible schedules to allow you to use us when you need us. You may choose to have us walk your pet one to seven times a week.
Q: What is involved with the consultation visit?
A: A consultation visit is offered at no charge, and gives you the chance to meet us personally and to ask any questions you may have. It also allows us to get to know the personalities and routines of your pets. Consultations generally take 30
minutes to complete depending upon the number of pets you have and their normal routines. You will need to have a copy of your key available, the phone number of your veterinarian, and one emergency contact in the rare case that there is an emergency and we cannot reach you.
Q: Are you able to hold keys on file for when I travel in the future?
A: We encourage you to leave a key on file with us. This allows you to schedule
visits with ease, and we can also be available to care for your pets in the event of an emergency or upon short notice. All keys are kept secure and are numbered with a code that will not identify your address or name. Your key can be returned to you at any time upon your request.
Q: Is my key and information safe?
A: We are extremely careful with our client's information. Keys are kept
numbered without your name or address attached, and are kept in a secure location. We will never share your address, security codes, or any other information with anyone.
Q: What if my pet is ill or there is an emergency while I am away?
We retain emergency contact information with us at all times. We will always
contact you first for minor incidents or concerns, and in the case of a serious
emergency, we will contact you as soon as your pet reaches the veterinarian and is under care. Your signature on the contract allows us to seek care in the event that you can not be reached in an emergency. You have the option on the contract to specify a monetary limit if this should occur. We do charge a $25.00 fee for emergency veterinary trips. This covers transportation to the veterinarian and back to your home. We will always stay with your pet during any examinations and wait for testing if needed.
Q: Do you administer medication and insulin injections? Is there an additional charge?
A: We will medicate your pet according to your instructions and we will provide
insulin injections to diabetic pets. There is no extra charge for this service. We
will carefully review information with you if your pet has health concerns or special needs.
Q: What areas does Pal For Your Pet serve?
A: We currently serve Duluth, Buford, Suwanee and Lawrenceville. An ad
ditional rate of $.40 per mile over 10 miles from our home location will apply if you live outside of the general service area. Q: How much notice does Pal For Your Pet need when I make a reservation?
A: Pal For Your Pet appreciates 1-2 weeks notice to schedule pet sitting services, although we will do our best to accommodate last-minute reservations.
Q: When and how do I pay?
A: Pal For Your Pet requires payment in full on or before the first scheduled pet sitting visit. We accept cash, credit cards and personal checks.
Q: Does Pal For Your Pet have references?
A: Yes! Please see the "Client References" page or ask during your FREE consultation visit.
Q: Do you charge more on holidays or for last minute reservations?
A: Yes, there is an extra charge of $5 for holidays (New Years Day, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas).
Q: What is your cancellation policy?
A: Should your plans change, we request notification of your cancellation 24 hours prior to your scheduled sitting visit. Less than 24-hour notice will result in you being billed for 50% of the booked services. Likewise, the same applies should you decide to return early. 24-hour notice is requested or you will be billed 50% of the booked services.
Q: Can I call or email to check on my pets while I am away?
A: Yes! Pal For Your Pet encourages clients to call and check on their pets. Phone calls and emails are checked several times throughout the day and will be returned upon pick-up.
Q: Your service sounds great! How do I get started?
A: Click on the e-mail button to request services or call us at 678-694-PETS (7387). We look forward to hearing from you!
Phone 678-697-3842 To contact us click here:
